Privacy Policy for Front Range Computer Solutions LLC

This Privacy Policy outlines the practices of Front Range Computer Solutions LLC ("we," "us," or "our") concerning the collection, use, and protection of information, particularly in relation to the computer solutions services we provide to our clients.

1. Information We Collect

We collect information necessary to provide our services and communicate effectively with our clients. This may include:

Contact Information: Names, email addresses, phone numbers, and business details provided through our contact forms or during client onboarding.
Client Campaign Data: In providing our services, we require access to client-owned data such as website analytics, advertising account data, customer relationship management (CRM) data, and other confidential business information ("Campaign Data"). This data remains the sole property of the client.
Usage Information: Information about how you interact with our website, collected via cookies and similar technologies, such as IP address and browser type.

2. How We Use and Handle Data

Your information is used for the following purposes:

To deliver, manage, and optimize the computer solutions services as agreed upon in our service contracts.
To communicate with you regarding your account, our services, and project updates.
To process payments and manage billing.
To improve our own website and service offerings.

3. Security of Campaign Data and Analytics

We recognize the sensitive nature of Campaign Data and are committed to its protection. We implement the following security measures:

Strict Access Control: Access to client Campaign Data is restricted to authorized Front Range Computer Solutions LLC personnel on a need-to-know basis for the sole purpose of performing their duties related to the client's project.
Confidentiality Agreements: All our employees and contractors are bound by strict confidentiality agreements.
Secure Systems: We utilize secure, industry-standard platforms and internal protocols to store and manage Campaign Data, protecting it from unauthorized access, disclosure, or alteration. We will not use your Campaign Data for any purpose other than fulfilling our service obligations to you.

4. Data Sharing and Disclosure

Front Range Computer Solutions LLC does not sell, rent, or trade client information. We will not share your personal information or Campaign Data with third parties except in the following circumstances:

With Your Explicit Consent: To share data with a third-party tool or partner at your request.
To Comply with the Law: If required by law, subpoena, or other legal processes.

5. Data Retention

We retain personal contact information for the duration of the client relationship and for a reasonable period thereafter for administrative purposes. Client Campaign Data is retained as needed to provide services and will be securely disposed of or returned upon termination of the service agreement, as per the client's instruction.

6. Your Rights

You have the right to review, update, or request the deletion of your personal contact information. As the owner of your Campaign Data, you have full control over its use and may revoke our access at any time, subject to the terms of our service agreement.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. We encourage you to review this policy regularly.

8. Contact Us

For any questions regarding this Privacy Policy, please contact Front Range Computer Solutions LLC at [email protected] or +1 (661) 433-6648.